Refund policy

Due to hygienic reasons, all jewelry and hair accessories purchases made on our website are final sale and cannot be returned or exchanged subject to law.

We prioritise your well-being and want to ensure that every item you receive is brand new, untouched, and free from any potential contamination. 

Under Australian Consumer Law, you are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage.